MotherCredit® Privacy Policy

Last Updated on September 10, 2020

This privacy policy describes the types of information Mother Finance Co., Ltd. (“MotherCredit®” or “Mother Finance” or “We”) may collect from you, or that you may provide when you visit (our “Website”) and download Mother Finance Mobile Application (our “App”) as well as our practices for collecting, using, maintaining, protecting, and disclosing that information. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information


  • on this Website; 

  • in email, text, and other electronic messages between you and our Website; and 

  • through our App. 


  • by us offline or through any other means; or 

  • by any third party, including through any application or content that may link to or be accessible from or on the Website. 

Please read this policy carefully to understand our policies and practices regarding your information and how we may treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website and/or App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website and/or App after we make changes is deemed to be acceptance of those changes. As a result, please check the policy periodically for updates.


We may collect several types of information from and about users of our Website and/or App including: (1) personal information that can be used to identify you like your name, National Registration Card number, and contact information, (2) other information that is about you but does not identify you, like your gender, household, and income, etc. and (3) information about how you use our Website and/or App, like information about the devices you use to access our Website and/or App and related usage details. We may collect some of this information (1) directly from you when you provide it to us; (2) automatically as you navigate through the Website or use our App, and (3) from third parties as further described in this policy.


We may collect the following information from you when you provide this information to us:

  • Contact information such as name, email address, mailing address, and phone number. 

  • Identification numbers such as your National Registration Card number, driver’s license number, and labor registration card, etc. 

  • Financial information such as credit card information and banking information. 

  • Account information such as user name, password, and details of transactions you carry out through our Website and/or App 

  • Profile information like your date of birth, gender, marital status, household information, employment information, income, and other similar information. 

  • Account preferences information such as subscription and marketing preferences. 

  • User contributions, such as your public comments and postings on our Website and/or, your responses to surveys, and your correspondence with us. 

Some of this information, like your National Registration Card number, is required by the credit bureau when you create an account with Credit Sesame to verify your identity and to fulfill your requests. Information like your driver’s license number and passport identification number may also be required for identity theft prevention services if you choose to sign up to receive those services.


As is true of most websites and mobile applications, when you navigate through and interact with our Website and/or App, we may automatically gather information about your device such as your IP address, location, device type, browser type, browsing actions and patterns, referring/exit pages, and operating system. This information helps us improve our Website and/or App and deliver a better, more personalized service by enabling us to estimate traffic and usage patterns, store information about your preferences, speed up your searches, and recognize you when you return to our Website and/or App.


If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. For example, if you choose to apply for a loan with Mother Finance, you will instruct MotherCredit® to share your personal financial information with Mother Finance to fulfill your request to match you with their financial products and services.


We may use the information we collect about you to:

  • Present our Website/and or App and display content based on your interests such as offers, products, and services. 

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, such as administer your account, fulfill your orders, and provide you notices about your account or changes to our Website and/or App. 

  • Contact you for customer support and about offers for products and services. 

  • Send you marketing communications, newsletters, and administer contests and sweepstakes. 

  • Conduct research and analysis. 

  • In any other way we may describe to you at the time you provide the information. 

  • For any other purpose with your prior consent. 


We may disclose aggregated information about our users and information that does not identify any individual without restriction. We do not share your personal information with third parties for the third parties’ direct marketing purposes.

We may disclose your personal information as described in this policy:

  • To contractors, services providers, and other third parties to support our business. These parties are authorized to use your personal information only as necessary to provide these services to us. 

  • To third parties with your prior consent to fulfill the purpose for which you provided it. 

  • As part of a business transfer, if MotherCredit® is involved in a merger, acquisition, or sale of all or a portion of its assets, in which case you will be notified via email and/or a prominent notice on our Website and/or App of any change in ownership or uses of your personal information as well as any choices you may have regarding your personal information. 

We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena or similar legal process. 

  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 


Our Website includes links to other websites whose privacy practices may differ from those of MotherCredit®. If you submit personal information to any of those websites, their privacy policies govern your information. We encourage you to carefully read the privacy policies of any website you visit


Cookie: We, or our third-party service providers, may place cookies (or browser cookies) on your computer to collect information to compile aggregated statistics for us about visitors to our Website and/or App. A cookie is a small file placed on the hard drive of your device. We use cookies mostly to improve our Website and/or App and to deliver a better and more personalized service. We do not automatically collect personal information using cookies. We do not keep any other personal information or personal financial information in cookies. You may refuse to accept browser cookies by activating the appropriate settings on your browser or device. However, if you select this setting, you may be unable to access certain parts of our Website and/or App.

Flash Cookies. Certain features of our Website and/or App may also use local stored object (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website and/or App. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookies setting, visit the Adobe Flash Player settings page.

Google Analytics. Among other service providers, we may use Google Analytics to gather information about how you and others use our Website and/or App. For example, we will know how many users access a specific page and what links they clicked on. We use this aggregated information to understand and optimize how our Website is used. If you prefer not to have your data used by Google Analytics, please visit the Google Analytics opt-out page.

Web Beacons. Pages of our Website and our emails may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email, and for other related website statistics like recording the popularity of certain website content and verifying system and server integrity.

Do Not Track Signals. At this time, MotherCredit® does not respond to automated signals regarding tracking mechanisms, including “do not track” instructions from your browser. However, you can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Unless you have adjusted your browser setting so that it will refuse cookies, our system may issue cookies when you direct your browser to our Website. If you disable or refuse cookies, please note that our Website may then not function properly or may be inaccessible to you.

Third Party Use of Cookies. Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not share your personal information with these parties.

We do not control these third parties’ tracking technologies or how they may be used. If you have questions about an advertisement or other targeted content, you should contact the responsible provider directly.


Promotional Offers

We want to provide you with choices regarding the information you provide us. We may contact you from time to time by phone, text, direct mail, or email. If you do not want us to contact you about offers and promotions, you can contact us at As stated in our Terms of Use, in order to administer your account, you will still receive periodic transactional SMS notifications and/or emails pertaining to your credit information, alerts and updates, registration confirmations, and responses to direct requests you have made. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to terminate your account or request that we no longer use your information to provide you services, please contact us We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you are using our mobile application and decide to delete the application from your device, your account will not be automatically terminated. You will still need to contact us at


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Where we have given you, or you have chosen, a password for access to certain parts of our Website and/or App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, because it could compromise the security of your personal information. If you have any questions about security on our Website and/or app, you can contact us at


You may review and update your personal information by logging into our App and visiting your account profile.


We may update this privacy policy to reflect changes to our information practices. If we make any material changes to how we treat users’ personal information, we will notify you by means of a notice on this Website and/or App. You are encouraged to periodically review this policy for the latest information on our privacy practices.


You can contact us about our privacy policy by writing or emailing us at the address below:


5th Floor, No. 44-46

Street 2, Ward 1, Lanmadaw Township

Yangon, Myanmar