Mother Finance

Mother Finance Mobile Application

Mother Finance Company Limited’s Privacy Policy Notice

Mother Finance Company Limited’s Privacy Policy Notice

Welcome to Mother Finance. We believe that consumers deserve the utmost respect when it comes to the privacy of their personal information. This Privacy Policy applies to Mother Finance Co., Ltd and its mobile application, Mother Finance© (together, “Mother Finance”, “we,” “us” or “our.”). We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use our websites, services, and mobile applications. This Privacy Policy also explains your choices for managing information preferences, including opting out of certain uses of your personal information. By accessing or using our services, you consent to this Privacy Policy. If you have questions or complaints regarding our privacy policy or practices, or if you need assistance in exercising any of your choices under this policy, please contact us at This policy applies to all current and former Mother Finance customers. Note that, in order to use our services, you must be 18 years of age or older.


We collect personal information about you that you provide while you use www.mother or any associated websites, desktop or mobile applications. We collect most of this information during the registration and/or application process for borrowers. Additional information may be gathered during your subsequent use of the site, or when we communicate with you via telephone, email or other means. Certain personal information must be supplied during the borrower registration processes in order to meet our legal obligations, verify your identity, determine eligibility for credit, protect against fraud, and complete your transaction. The following categories of information may be collected:

Information Collected From Third Parties

When you check your qualification for a loan through Mother Finance (open a borrower account), we will collect information from credit bureaus and other third parties to determine your eligibility for credit, perform analysis, and assess risks related to your potential loan and help investors determine whether to commit to your loan. We also collect information throughout the life of your loan from credit bureaus and other third parties in order to assess risks associated with your loan and provide information to investors interested in buying or selling your loan, or to provide you with marketing offers. If another company refers or assists you in any way in the application process, we may also collect your information from that company in order to process your application.

The following categories of information are generally collected for loan applicants and borrowers:

Information Gathered Based on Your Activity on Mother Finance Platform

In order to provide services to you, improve our business and maintain records required by law, we may collect information about your transactions and activity. For borrowers, this includes your payment history as well as information about your computer and your visits to our websites and other affiliated sites, such as your IP address, geographical location, browser type, referral source, length of visit, button clicks and page views.

Tracking Technologies

Cookies and Web Beacons. Mother Finance and our marketing partners and service providers use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. We may receive reports on this activity on an individual and aggregated basis. We use cookies when you sign in to your account to keep track of your personal session, help authenticate your account, and detect fraud. Cookies are also used to gather statistical data, such as which pages are frequently visited, what is downloaded, and the address of sites visited immediately before or after coming to our site. You can control the use of cookies within your web browser. However, if you reject cookies, your ability to use some features or areas of our websites may be limited. Usage Data & Site Activity. Mother Finance may also use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Third Party Technologies. We also partner with third parties to manage our advertising on other sites and evaluate our overall site performance. Our third party partner may use technologies such as cookies to gather information about your activities on our websites and other sites in order to provide you advertising based upon your browsing activities and interests or help us track the success of our marketing efforts or overall site performance.

Do-Not-Track Signals

Mother Finance does not process or respond to “do not track” signals or other similar signals whereby a visitor to a website requests that it disable collection of information about the visitor’s online activities over time and across different websites.


Processing Your Transaction

If you register as a borrower, Mother Finance will use your information to facilitate your loan or loan request. This may include:

Analysis & Data Optimization

Mother Finance also uses your information to conduct analyses related to our services and our websites. We use this information to improve our services and credit model. We also use this information to improve our websites’ usability and to evaluate the success of particular marketing campaigns and other activities.

Marketing & Surveys

Mother Finance may also use your personal information to select you for certain marketing offers, newsletters, surveys and/or requests for feedback regarding your experience. Mother Finance may use your personal information both to select you for an offer and to communicate that offer to you.


We will share your personal information with non-affiliates (companies not related by common ownership or control) and among affiliates (companies related by common ownership or control, including but not limited to the companies covered by this policy) only in the ways that are described in this privacy policy. By law, you are permitted to limit some types of sharing, but not others.

Mother Finance shares your information with third parties as permitted by law, including in the following specific ways:


Consent to information sharing with third party companies (Referral Partners): By accepting this privacy policy, you agree that Mother Finance may immediately begin sharing your information with any third party company that referred you to Mother Finance so that that company may use your information for their own business purposes, including to market to you. For example, if you were referred to Mother Finance by another company through a website link or telephone transfer, Mother Finance may share some of your information, such as the existence and terms of your loan, with that company. You may revoke this consent at any time by following the procedures outlined below. If you revoke consent we will not subsequently share your information with these companies except as necessary to complete the transaction you initiated. Right to restrict information sharing with companies we own or control (affiliates): Mother Finance may share your information among affiliated companies whether or not those companies are covered by this policy. The law may give you the right to limit this sharing where it includes information about your creditworthiness other than your transactions and experiences with Mother Finance or is used for the purpose of marketing to you. If you would like to opt-out of this type of sharing, please follow the instructions below. We may begin sharing your information related to your creditworthiness or any information to be used for marketing purposes 30 days from the date that we first provided this notice if you have not opted-out. If you would like to exercise your right to opt-out of information sharing by a company affiliated with Mother Finance but not covered by this policy, you must consult that company’s privacy policy for instructions on how to exercise your right to opt-out of their information sharing.


How you can change your personal information

You can access the personal information you have provided to us by logging in to the “Settings” page of your account. As a registered borrower, you may update your password, email, phone number, bank account information or mailing address at any time, though certain changes prior to loan origination may require you to submit a new loan application. To change other information, contact us at We will respond to your request within a reasonable time. We will retain your information for a minimum of seven years and as long as needed to provide you services, comply with our legal obligations, resolve disputes, conduct analysis, audits, or to enforce our agreements or as otherwise required by law.

How Mother Finance Secures Your Information

Mother Finance uses significant safeguards, including physical, technical (electronic), and operational controls to protect your personal information, both during transmission and once received. If you have any questions about the security of your information, you can contact us at Mother Finance equips all servers with an Extended Validation (EV) Secure Socket Layer (SSL) certificate to ensure that when you connect to our websites you can tell that you are actually on our site and that all data entered into the websites are transmitted to us in a secure encrypted channel. Once on our system, personal information can only be read or written through defined service access points, the use of which is password-protected. Data security is achieved through technical safeguards that include a combination of encryption, firewalls, intrusion detection system, malware detection system, and data loss prevention systems. Mother Finance also conducts vulnerability scans of applications and systems regularly. Access to the system is tightly controlled and limited to only those who have a need to access information. Administrative safeguards such as a security awareness program, background checks, and internal information use policy ensure that only trained and trusted staff are permitted to access personal information. Some additional features of our security program include:

Secure Data Center

We store all sensitive financial information in state-of-the-art, highly secure data centers that are audited per SSAE 16 Type II and/or SOC 2 Type II standards. Physical access to the data centers is strictly controlled and we use the latest threat prevention technologies such as network and web application firewalls, VPN, antivirus, Web filtering and antispam technologies.

Session Time-Outs

We employ session time-outs to protect your account. You will be logged out of the site automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account if you leave your computer unattended.


At a minimum, we require the use of both numbers and letters in your password. We have also instituted secure steps by which you can regain access to your account should you forget your password. You should always choose a password that is difficult for others to guess and change your password frequently.

Additional Steps You Should Take to Ensure the Security of Your Information

Mother Finance sends important communications regarding your account via email. You should therefore take steps to secure and restrict access to your email account and change your email account password frequently. You should also be aware of fraudulent emails known as “phishing,” from companies claiming to be Mother Finance and requesting your login information or other account information. Mother Finance will never ask for your login information in an email. When you are finished using our site, you should log out completely, then close the browser window and clear the browser’s cache files and saved passwords. This step is particularly important if you use a computer that is accessed by other people, such as in a public library or Internet café.

Changes to this policy

Any updates to the privacy policy become effective when posted on the websites. If we make any material changes, we will notify you by email or by providing the revised privacy policy in your account through Mother Finance©. Your continued use of our services following the update means that you accept Mother Finance’s updated privacy policy. For additional information, or if you have any questions regarding this policy or the privacy practices at Mother Finance, please submit your questions or comments directly to You can also send questions or comments to: Mother Finance Co., Ltd Attn: Legal & Compliance Department No. 44/46 Street 2, Ward 1 Lanmadaw Township, Yangon Myanmar Effective date: July 1, 2018